Quality in Primary Care Open Access

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Abstract

Exploring Quality Of Hospital Administrations And Describing Level Of Health Professionals Availability In Mental Specialized Hospital

Dessie Abebaw Angaw

Background: Well organized departmental activities are essential to ensure effective and efficient hospital services that contribute to the health and wellbeing of the population served. The aim of this study was exploring quality of hospital administration and describing staff availability in mental specialized hospital.

Methods: Both quantitative and qualitative study design was applied among health professionals at mental specialized hospital in Ethiopia. All health professionals were followed for five days from August 10 to 14, 2017. Epi data 3.1 was used for data entry and Stats 12 was used for analysis. For In depth interview participants were selected purposively and thematic manual analysis was performed.

Results: A total of 167 health professionals were participated in this study. Excellent level of staff availability among health professionals working in mental specialized hospital was only 31%. About 40% of nurses had excellent level staff availability while general practitioners and psychiatry specialists had (68.4 % and 66.7%) poor staff availability respectively. Psychiatry specialists (66.7%) and health officers (62.5%) lost one complete day within the five days. on the top of this, 58.3% of psychiatry specialists lost at least 8 hours in the afternoon within five days.

Conclusion: In mental specialized hospital staff availability at working hours was low. In efficient staff motivation, stress full working environment and in adequate working environment supervision were important reasons for low staff availability.